Terms of service

 

 

Last Updated: 17/02/2026

These Terms of Service (“Terms”) govern your use of www.umbrea.co.uk (the “Site”) and the purchase of products from Umbrea Ltd (“Umbrea”, “we”, “us”, or “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree, you must not use this Site.


1. COMPANY INFORMATION

Company Name: Umbrea Ltd
Email: support@umbrea.co.uk

Umbrea Ltd is registered in England and Wales.


2. ELIGIBILITY

By using this Site, you confirm that:

You are at least 18 years old; or

You are using the Site under supervision of a parent or guardian;

The information you provide is accurate and complete.


3. PRODUCTS

Umbrea sells wall art and related products.

All products are made to order unless otherwise stated.

We make every effort to display colours and textures accurately. However, due to screen differences, minor variations may occur.

All sizes listed are approximate.


4. ORDERS

When you place an order:

You are making an offer to purchase a product.

A contract is formed only once you receive an order confirmation email.

We reserve the right to:

Refuse or cancel any order

Limit quantities

Cancel orders suspected of fraud

If we cancel an order after payment, you will receive a full refund.


5. PRICING & PAYMENT

All prices are listed in GBP (£) unless stated otherwise.

We reserve the right to change prices at any time.

Payment is processed securely via Shopify Payments, Stripe, PayPal or other approved providers.

We do not store full payment card details.


6. SHIPPING

Estimated delivery times are provided for guidance only.

Umbrea is not liable for delays caused by:

Couriers

Customs clearance

Events outside our reasonable control

Risk in the goods passes to you upon delivery.


7. RETURNS & REFUNDS

As most items are made to order, returns are subject to our Returns Policy.

You may be entitled to cancel your order under the UK Consumer Contracts Regulations 2013 within 14 days of delivery, unless the item is:

Customised or personalised

Made to your specific size request

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photographs.

Approved refunds will be processed to the original payment method.


8. INTELLECTUAL PROPERTY

All content on this Site, including:

Artwork

Designs

Images

Branding

Logos

Text

is the intellectual property of Umbrea Ltd.

You may not reproduce, distribute, modify, or commercially exploit any content without written permission.

Purchasing artwork does not transfer copyright ownership.


9. PROHIBITED USE

You agree not to:

Use the Site for unlawful purposes

Violate any applicable laws or regulations

Transmit malware or harmful code

Attempt to gain unauthorised access to our systems

Copy or exploit content without permission

We reserve the right to terminate access for violations.


10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Umbrea Ltd shall not be liable for:

Indirect or consequential losses

Loss of profits or revenue

Business interruption

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence

Fraud

Any liability that cannot legally be excluded

Our total liability shall not exceed the amount paid for the relevant product.


11. PRIVACY

Your submission of personal information is governed by our Privacy Policy.

Please review our Privacy Policy for details on how we collect and process data.


12. FORCE MAJEURE

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including:

Natural disasters

Pandemic

Industrial disputes

Transport disruption


13. THIRD-PARTY LINKS

This Site may contain links to third-party websites. We are not responsible for their content or practices.


14. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the EU, you may also bring proceedings in your country of residence.


15. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Site constitutes acceptance of any changes.